Scenarios: exploring ideas and new models
A tortilla shop in Guadalajara plans every year as if the demand for tortillas and masa were always the same, and for two years its sales have come in below expectations because its customers changed their habits and their suppliers. Nobody knows for sure what will happen, but it is possible to sketch out several coherent futures and get ready for each one. Scenarios are not forecasts: they are mental rehearsals.
What a scenario is
Picture the future as a cone that opens up from today. Close to the present there is little distance between the things that could happen; the farther out you look, the wider the spread.
There are three types of scenario. Telling them apart keeps us from confusing what we wish for with what will probably happen.
Explain what a scenario is in business planning and what the purpose is of exploring several scenarios instead of working with a single 'official' plan.
Explain what a scenario is in business planning and what the purpose is of exploring several scenarios instead of working with a single 'official' plan.
Distinguish between a probable scenario (what seems likely to happen), possible (what could happen), and preferable (what we would like to happen), giving an example of…
Distinguish between a probable scenario (what seems likely to happen), possible (what could happen), and preferable (what we would like to happen), giving an example of each for the rural tourism sector.
The figure shows the futures cone: from the present, a range of possible scenarios opens up, with a more probable zone and a highlighted point marked with '?'. Explain…
The figure shows the futures cone: from the present, a range of possible scenarios opens up, with a more probable zone and a highlighted point marked with '?'. Explain what this point represents and how defining it helps a business.
Key variables and building scenarios
To construct scenarios, two or three key variables with high uncertainty are selected. Propose the two key variables you would use to explore the future of physical…
To construct scenarios, two or three key variables with high uncertainty are selected. Propose the two key variables you would use to explore the future of physical bookshops and justify why they carry the highest uncertainty and impact.
A business always plans around a single future ('sales will grow by 5%'), and for two consecutive years reality proves it wrong. Analyse the risks of planning around a…
A business always plans around a single future ('sales will grow by 5%'), and for two consecutive years reality proves it wrong. Analyse the risks of planning around a single future and what would change in its planning process if it worked with three scenarios.
Design a scenario exercise for a local bookshop: choose two uncertainty axes (for example, e-book pricing and youth reading habits), describe the four resulting…
Design a scenario exercise for a local bookshop: choose two uncertainty axes (for example, e-book pricing and youth reading habits), describe the four resulting scenarios in words, name each one, and explain what the most unfavourable scenario would look like and what the bookshop would do to survive in it.
Robust decisions
A traditional driving school observes the arrival of autonomous vehicles. Construct two ten-year scenarios (one in which autonomous driving takes over rapidly and…
A traditional driving school observes the arrival of autonomous vehicles. Construct two ten-year scenarios (one in which autonomous driving takes over rapidly and another in which it progresses slowly) and explain a robust decision it could make today that would serve it well in both cases.
A rural hotel fears that climate change will reduce the snowfall that attracts its winter guests. Construct two scenarios (winters with scarce snow versus variable but…
A rural hotel fears that climate change will reduce the snowfall that attracts its winter guests. Construct two scenarios (winters with scarce snow versus variable but snowy winters) and propose two investments that make sense in both, and one that only makes sense in one, explaining the difference.
Weak signals and the value of the process
During a corporate strategy meeting, an executive states: «Designing alternative scenarios is a waste of time: a good manager's job is to accurately predict the future…
During a corporate strategy meeting, an executive states: «Designing alternative scenarios is a waste of time: a good manager's job is to accurately predict the future and bet on it». a) Refute this executive's statement by conceptually differentiating between prediction and scenario exploration in volatile and complex environments. b) Justify what strategic value the scenario planning technique brings to a company even if, in the end, none of the proposed scenarios materializes literally.
Back to the beginning: the Guadalajara tortilla shop should stop planning around a single forecast and design at least two scenarios (for example, demand for traditional tortillas holds steady, or it shifts toward packaged and delivered products), so it can make robust decisions and take no-regret measures.