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Prep 1 · Digital Culture
Digital citizenship · Digital ethics

Activism and Online Communities

The internet can also be used to organize: a well-made petition, a weekend spent programming for a nonprofit organization, or a collaborative map of your neighborhood can change something real. But participating well takes information, respect, and persistence, not just one-click outrage. By the end you'll see why.

Citizen petitions and digital campaigns

Comparison between a petition backed by a report, addressed to the municipality and followed up, and an angry social media complaint that fades away without reaching anyone signing with information report municipality follow-up commenting angrily ¡! social media complaint no recipient no follow-up

Learning about a cause is not the same as doing activism for it. Learning is reading, asking questions, and understanding. Activism is taking action: signing, calling people together, organizing, delivering proposals. A good digital campaign has four pieces: a channel to gather support, evidence (photos, data, surveys), a recipient with the power to decide (the school principal's office, the municipality, a government agency), and a respectful tone even in the face of criticism.

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Explain what an online citizen petition is, and what the difference is between signing it knowingly and merely posting an outraged comment on social media.

Explain what an online citizen petition is, and what the difference is between signing it knowingly and merely posting an outraged comment on social media.

Solve
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Students at a middle school want to get more shaded areas in the schoolyard. Design a realistic digital campaign: which channel you would use to gather support, what…

Students at a middle school want to get more shaded areas in the schoolyard. Design a realistic digital campaign: which channel you would use to gather support, what evidence you would provide, to whom you would address the proposal, and how you would remain respectful in the face of criticism.

Solve
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Compare two online initiatives: one gathers two hundred thousand signatures in a week and falls into oblivion; another gathers two thousand signatures, submits them with…

Compare two online initiatives: one gathers two hundred thousand signatures in a week and falls into oblivion; another gathers two thousand signatures, submits them with a report to the local municipality, and follows up over a year. Analyze which factors turn digital support into real change.

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Design a digital campaign against food waste in the school canteen: measurable goal, two dissemination channels, three pieces of content, how to get student support, and…

Design a digital campaign against food waste in the school canteen: measurable goal, two dissemination channels, three pieces of content, how to get student support, and how to present the results to the school management so that the measure is maintained.

Solve

Compassion fatigue: choose a few causes and follow through

Social media sends you dozens of "urgent" causes a day. Signing and sharing everything feels good, but it doesn't last: if you get about 18 alerts a day and spend 20 seconds on each, you use up 6 minutes a day on gestures that almost never have any follow-up. In one week that's already 42 minutes with no visible results.

That's what happened to Carla: after a month she turned off her notifications and stopped volunteering, even with her neighborhood's food bank. Her case shows why one-click activism isn't sustainable: it drains your energy without building anything. Lasting activism does the opposite: it chooses a few causes and gives them persistence.

Criteria for choosing which ones to take part in:

  • Closeness: Can I do something real in my neighborhood, my school, or my municipality?

  • Verification: Are the cause and its data real and verifiable?

  • Clear recipient: Is there someone specific who can decide?

  • Possible follow-up: Can I keep up my help for weeks or months?

Also, protect your attention: turn off notifications from causes, check your social media at set times, and choose one or two causes a month instead of reacting to everything.

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Over four weeks, Carla monitored notifications for charitable causes and petition drives on her social media: she received an average of 18 alerts per day about…

Over four weeks, Carla monitored notifications for charitable causes and petition drives on her social media: she received an average of 18 alerts per day about extremely serious and urgent issues from around the world. During the first week, she signed and shared everything (spending about 20 seconds per cause); by the end of the month, overwhelmed, she turned off notifications and stopped volunteering even with her local neighborhood food bank.

  1. a) Interpret the data from Carla's experience and, based on her behavior, explain the concept of "compassion fatigue" and its relationship with superficial activism.
  2. b) Design a selective digital action strategy for Carla: define three objective criteria to screen the causes she receives and propose a plan with two deep-engagement actions that demonstrate why prioritizing one cause does not mean giving up on the others.
Solve

Cybervolunteering and free software

A group shares its code in an open project; you collaborate and anyone can use and improve it { } they share their code you collaborate anyone improves it

A free software community is a group of people that develops a program whose source code is public: anyone can study it, modify it, improve it, and share it (the four freedoms of free software). Its work cycle has these phases, and it repeats over and over:

  1. Proposal: someone spots a bug or proposes an improvement.

  2. Review and testing: other people read the code and test it.

  3. Integration: if the improvement works, it is added to the project.

  4. Release and use: a new version is released that many people download and use; as they use it, new bugs and ideas appear, and the cycle starts again.

If a phase is covered up in a figure, think about what's needed for the cycle to continue: it's almost always the release and use of the new version, because the people who use it are the ones who find new bugs and improvements. The advantage over closed software is open review: many people spot errors faster, and anyone who needs a feature can add it themselves instead of waiting for a company.

What does someone who collaborates without pay get? Real learning, a portfolio anyone can see, recognition, and the satisfaction of helping. And you don't have to program: there is volunteering in translating and subtitling educational content (it benefits people who don't speak the original language, and the translator practices languages and learns the topic), design, testing, and documentation.

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Name two forms of cyber-volunteering that someone of your age could do, and explain what each contributes to the community.

Name two forms of cyber-volunteering that someone of your age could do, and explain what each contributes to the community.

Solve
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The figure summarises the workflow of an open-source software community. One of the stages is covered with a question mark. State what happens in that stage for the…

The figure summarises the workflow of an open-source software community.

They share their code Anyone studies and improves it ? { }

One of the stages is covered with a question mark. State what happens in that stage for the cycle to continue, and explain an advantage of this creation model compared to a closed program.

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Explain what a solidarity hackathon is (for example, a weekend spent creating apps for NGOs) and what someone who does not yet know how to program can contribute to the…

Explain what a solidarity hackathon is (for example, a weekend spent creating apps for NGOs) and what someone who does not yet know how to program can contribute to the team: ideas, design, testing, or documentation.

Solve
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Explain what digital volunteering for translating and subtitling educational content involves, who benefits from it, and what the collaborator learns.

Explain what digital volunteering for translating and subtitling educational content involves, who benefits from it, and what the collaborator learns.

Solve
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Explain what an open-source software community is, what it means for anyone to be able to study and improve the code, and what a person who collaborates without getting…

Explain what an open-source software community is, what it means for anyone to be able to study and improve the code, and what a person who collaborates without getting paid gains in return.

Solve

Verify before acting

First a post and its data are checked with a magnifying glass; then you act: share, sign a petition, or donate learning about a cause data verify before acting doing activism for it share sign donate

Verifying means asking: Who is publishing it? Are there sources and data that can be checked? Does the organization exist? This also applies to money: before donating $\$5$ or $\$500$, compare.

Registered nonprofit Viral "fundraiser" from a stranger
Who is behind it Association with a verifiable registration and address Profile with no history or newly created
Transparency Report of activities and use of funds Just an emotional story
Deposit account In the organization's name In the name of a person with no clear connection
What to do Check its registration and its report Ask for proof, look for confirmation from other media outlets, or don't donate
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Explain the difference between finding out about a cause and campaigning for it, and reason why the first step for a good digital activist is to verify that the cause…

Explain the difference between finding out about a cause and campaigning for it, and reason why the first step for a good digital activist is to verify that the cause and its data are real.

Solve
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Name three real causes in which people of your age have participated online (climate, local accessibility in your town, defending libraries or public spaces) and…

Name three real causes in which people of your age have participated online (climate, local accessibility in your town, defending libraries or public spaces) and describe the specific digital action they carried out.

Solve
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A company creates hundreds of fake accounts that 'support' a cause convenient for it (astroturfing). Explain how this artificial support can be detected (repeated…

A company creates hundreds of fake accounts that 'support' a cause convenient for it (astroturfing). Explain how this artificial support can be detected (repeated messages, newly created accounts, strange posting times), how it differs from genuine support, and why it poisons civic participation.

Solve
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You want to donate five pesos to a cause. Compare donating to a registered NGO with donating to a viral 'fundraiser' organized by a stranger: what checks would you make…

You want to donate five pesos to a cause. Compare donating to a registered NGO with donating to a viral 'fundraiser' organized by a stranger: what checks would you make in each case (register, annual activity report, whose name the account is under) before handing over the money?

Solve
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At 10:00 AM, the hashtag #ProhibidoJugar becomes the number one trending topic on a social network in your city with 12,000 posts. Analyzing the traffic data, you notice…

At 10:00 AM, the hashtag #ProhibidoJugar becomes the number one trending topic on a social network in your city with 12,000 posts. Analyzing the traffic data, you notice that 80 % of the posts come from profiles created within the last 72 hours, with no profile picture, with strings of numbers in their usernames, posting bursts of the exact same message every 1.5 seconds. At the same time, a local neighborhood mobilization asking for shade in public parks, which gathers 3,000 signatures and videos from real families, does not appear on the trending list.

  1. a) Explain what technical mechanisms are being used to manipulate the trends and distinguish in this case between an organic trend and an "astroturfing" operation (artificial manipulation).
  2. b) As a responsible user, justify what two algorithmic audit data points and what technical moderation measure you would demand from the platform to guarantee the transparency of its trending topics.
Solve

Rules and moderation in communities

Comparison between an unmoderated forum, with aggressive messages and users leaving, and a forum with rules and moderators, where offensive messages are deleted and the conversation stays orderly unmoderated forum #@%&! ¡¡¡!!! #@%! rules + moderators #@%!

A community without rules ends up dominated by whoever shouts the loudest: it fills with insults, newcomers leave, and discussions go nowhere. That's why even technical free software projects have codes of conduct: they protect beginners from contempt, curb harassment, and keep the focus. Moderators enforce those rules: they warn, delete messages, and, if necessary, ban people.

Three basic rules for a study group: 1) respect: no mockery or insults; 2) the group is for the study topic, with no chain messages or unrelated arguments; 3) every question is valid, and is answered patiently. Tone matters because people participate where they feel safe.

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Explain why an online community needs clear rules and moderators, what usually happens in an unmoderated forum, and what three basic rules you would set for a study…

Explain why an online community needs clear rules and moderators, what usually happens in an unmoderated forum, and what three basic rules you would set for a study group.

Solve
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A neighbourhood group organises a park clean-up on social media, and the post ends up filled with unrelated political insults. Analyse how to maintain the initiative's…

A neighbourhood group organises a park clean-up on social media, and the post ends up filled with unrelated political insults. Analyse how to maintain the initiative's objective, what moderation rules you would set, and why the tone of the conversation affects participation.

Solve
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Large open-source software communities have codes of conduct. Explain why a technical project needs social rules, what problems they solve (contempt towards newcomers,…

Large open-source software communities have codes of conduct. Explain why a technical project needs social rules, what problems they solve (contempt towards newcomers, harassment, endless arguments), and draft three articles for the code of conduct of a school tech club.

Solve

Safety and legal limits of activism

Activism doesn't mean exposing yourself. Before acting, protect your identity, your data, and your physical safety, especially if you are a minor.

Comparison between legitimate digital protest (megaphone and petition with signatures) and crime (hooded person publishing personal data and impersonating a profile) legitimate protest doxxing, impersonation: crime

To protect yourself:

  • Don't post your school, uniform, home address, or routines; use the cause's profiles, not your personal one.

  • If you are a minor, tell a trusted adult and take part in moderated groups.

  • Don't start uncontrolled public groups that invite people to "organize pickets against those responsible."

  • If you receive threatening messages or requests from strangers: don't reply, save screenshots, block, and report it to an adult, to your school, and to the platform.

To tell a legitimate protest from an illegal pressure tactic, ask yourself three questions: Does it harm a person or a service? Does it expose private data? Can I do it openly and explain it in public? Apply them to the case of a group that wants to pressure a video game company over aggressive microtransactions aimed at minors:

Proposed action Is it a legitimate protest? Why
Flooding its servers with a DDoS over a weekend No It sabotages a system and also affects users who have nothing to do with it
Publishing the director's name, home address, and phone number (doxxing) No It violates his privacy and exposes him to harassment; the criticism should be aimed at the company, not at a person's private life
Publishing a technical report with screenshots and data showing the deceptive microtransactions Yes It provides verifiable evidence, can be delivered to a consumer protection authority (PROFECO), and preserves the cause's credibility

Other legitimate pressure actions include a petition with a recipient, information campaigns for parents and teachers, and complaints to the competent authorities.

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An online petition asks for your national ID number to 'validate your signature'. Explain what you would check before giving it (who is collecting the signatures,…

An online petition asks for your national ID number to 'validate your signature'. Explain what you would check before giving it (who is collecting the signatures, whether it is a trusted platform, its data privacy policy) and what the risks are of giving away that piece of data on a random website.

Solve
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Marcos, aged 14, has started a digital campaign denouncing illegal dumping into his municipality's stream. He has recorded videos with his phone showing his face and his…

Marcos, aged 14, has started a digital campaign denouncing illegal dumping into his municipality's stream. He has recorded videos with his phone showing his face and his school uniform, posts from his open personal profile on social media, and has added a link to a public messaging group where anyone can join to "organize pickets against those responsible". He has started receiving intimidating messages and requests from unknown adults.

  1. a) Identify and justify the three critical digital and physical security mistakes made by Marcos.
  2. b) Design a four-step immediate safe action plan that allows him to reorganize the campaign: protect his identity and that of his peers without abandoning the environmental protest.
Solve
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A group of activists wants to protest against a company that sells video games with aggressive microtransactions aimed at minors. To put pressure on the company, they…

A group of activists wants to protest against a company that sells video games with aggressive microtransactions aimed at minors. To put pressure on the company, they discuss taking these three actions:

  1. Coordinate thousands of users to saturate the company's servers through a denial-of-service (DDoS) attack that disables its website over a weekend.

  2. Spread on social networks the name, home address, and mobile phone number of the company's CEO (doxxing).

  3. Publish a documented technical report with application code screenshots, demonstrating the dark patterns used, and file a formal complaint with the Spanish Data Protection Agency (AEPD).

Determine for each of the three actions whether it is a legitimate form of protest or if it constitutes a crime/legal infraction, justifying the legal framework that is violated in each case and explaining why the first two actions seriously harm the very cause they defend.

Solve

Transparency, open data, and open hardware

A government building funded with coins of public money produces a program whose code is visible on a screen, open to citizens who consult it paid for with public money open code

Arguments in favor of "public money, public code": transparency (you can review what the program does), reuse (other agencies or schools don't pay again), and technological sovereignty (you don't depend on a single foreign vendor). Objections: security (some fear that showing the code makes attacks easier, although open review also helps find flaws), support (someone has to maintain the program), and the costs of adapting it and training staff. To form your own position, weigh both sides and conclude with a reason.

An everyday example: public offices and schools need word processors, spreadsheets, presentations, and image, audio, or video editors. If they use a free suite like LibreOffice (Writer, Calc, Impress), along with GIMP and Audacity, they don't pay licenses for each computer, they can open their documents in open formats without depending on a single vendor, and any school can copy the solution. But people have to be trained and support has to be provided, and that's where the cost objections come in.

The same applies to open data: information published in reusable formats under an open license.

It also applies to open hardware: communities that share designs for repairable, low-cost devices. It's the same idea as the four freedoms of free software applied to objects: you can study the design, modify it, improve it, and share it. It helps sustainability (they can be repaired and their useful life extended) and technological sovereignty (they can be manufactured and adapted locally). Its limits: smaller scale and fewer resources than the big manufacturers, hard-to-find components, little support, and less ease of use.

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Your class wants to create a collaborative map of accessibility in your neighbourhood (ramps, pedestrian crossings without sound signals, obstacles). Define what data to…

Your class wants to create a collaborative map of accessibility in your neighbourhood (ramps, pedestrian crossings without sound signals, obstacles). Define what data to collect at each point, using which collaborative tool, under what license to publish it, and to whom to deliver the result so that it is useful.

Solve
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Your high school needs to replace the 60 computers in the Technology classroom. Two options are presented: Option A: Purchase proprietary commercial brand computers for…

Your high school needs to replace the 60 computers in the Technology classroom. Two options are presented:

  • Option A: Purchase proprietary commercial brand computers for 320.00 pesos each. They have non-standard parts, sealed cases, and the manufacturer only guarantees support and parts for 3 years.

  • Option B: Acquire modular computers based on open-source hardware schematics for 350.00 pesos each. They use standard off-the-shelf components and open assembly and repair documentation that allows parts to be repaired and upgraded right in the school's workshop.

Evaluate both alternatives by comparing their impact on the school's technological sovereignty and on e-waste reduction (sustainability) over an 8-year horizon. Reasonably justify which one the school council should choose and point out a practical drawback or real technical limitation that Option B would entail.

Solve
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The department of education of an autonomous community must decide the future of the virtual learning environment used by 200,000 students: Proprietary Proposal: Renew…

The department of education of an autonomous community must decide the future of the virtual learning environment used by 200,000 students:

  • Proprietary Proposal: Renew the license of a proprietary platform from a big tech company. It costs 4.50 pesos per student per year, includes external support, but the code is secret and the data is processed in data centers subject to foreign regulations.

  • Open Proposal: Migrate to an audited open-source platform ("public money, public code"). It requires an initial investment in training and infrastructure of 6.00 pesos per student in the first year, but the subsequent licensing cost is 0,00, pesos the code is auditable, and the data is hosted on local public servers.

  1. a) Rebut the common argument stating that "closed software is more secure than open software because it hides the code, so attackers cannot see the flaws".
  2. b) Justify which of the two proposals the educational authorities should choose based on the principles of technological sovereignty, control of student data, and long-term economic sustainability.
Solve

Back to the beginning: what changes something real is not one-click outrage, but verified information, respect, the right recipient, and persistence on a few causes.

Summary

See all the exercises in this section