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Prep 1 · Economics
The environment as a source of ideas and opportunities · Strategies for exploring the environment

Information Gathering and Competitor Analysis

Before setting up a booth at the school fair, someone on the team says, "This is definitely going to work." What is that based on? If they haven't asked anyone, observed anything, or compared it with anything, they don't know: they're just assuming. Researching the market is the difference between a hunch and a proven opportunity.

Four ways to look for information

Diagram of the four market study techniques: survey, interview, observation, and document search, with their main characteristic. Survey(many people) Interview(in depth) Observation(real behavior) Search onthe internet
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Explain what information each source can give you and when to use it: survey, in-depth interview, direct observation, and internet search. Apply it to this project: a…

Explain what information each source can give you and when to use it: survey, in-depth interview, direct observation, and internet search. Apply it to this project: a healthy breakfast stall at the school fair.

Solve

How to do a good survey

A survey is worth as much as its questions and the people you ask. Two things to watch: which questions and who you ask.

Questions that work

A useful question measures something that changes your decision: price, quantity, preference, timing, or current habit. It can be closed (options or ranges, easy to count) or open (the person answers in their own words, useful for discovering ideas).

You want to know… Weak question Useful question
Price Do you think it's cheap? How much would you pay for a crepe? (a) $\$20$ or less (b) $\$21$ to $\$30$ (c) $\$31$ to $\$40$ (d) more than $\$40$
Quantity Would you buy a lot? During one break, how many pieces do you buy? (0, 1, 2 or more)
Preference Do you like the flavors? Which of these flavors would you pick first? (Nutella, cajeta, strawberry, other)
Competition Do you buy at the fair? Where do you buy your breakfast now?

Bias: when the survey fools you

A bias is a systematic error that tilts the results to one side. There are two very common ones:

  • Sampling bias: you only ask people who match your idea of a customer (your friends, your team). They want to help you and think like you, so they don't represent the whole school.

  • Wording bias: the question pushes the answer ("Don't you think an app that organizes your notes is awesome?") or is a yes-or-no question.

Comparison between a biased sample of close friends and a varied sample from the whole school. Biased sample 30 best friends think alike want to help you Varied sample from all classes and shifts neutral questions
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Design a five-question survey to validate a crepe stall at the school fair. Each question must measure something useful (how much they would pay, what flavors, what time…

Design a five-question survey to validate a crepe stall at the school fair. Each question must measure something useful (how much they would pay, what flavors, what time they would buy, how many they would buy, who they currently buy from). Explain why one of the questions should not be "Would you buy crepes?" (yes/no).

Solve
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A team surveyed their $30$ best friends about their study notes organisation app: $95\ \%$ said they would "definitely" use it. When launched, $12$ people downloaded it…

A team surveyed their $30$ best friends about their study notes organisation app: $95\ \%$ said they would "definitely" use it. When launched, $12$ people downloaded it in the whole school.

  1. a) Explain what biases the survey had (who they asked, how they asked) and why they inflated the result.
  2. b) Redesign the research: who you would ask, how many people, with which three questions, and what you would do besides asking.
Solve

Competitor analysis

To see where competitors are, you use a positioning map: two axes (for example, price and how healthy the offering is) and one dot for each competitor. The empty spaces are possible market gaps.

Positioning map of beverage booths by price and how healthy their offering is, with an empty market gap at the top left marked with a question mark. price (more expensive →) healthier Asodas Bsmoothies Ccoffee ?
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Distinguish between direct and indirect competition using this case: a fresh juice stall at the fair. Its direct competition would be another drink stall; its indirect…

Distinguish between direct and indirect competition using this case: a fresh juice stall at the fair. Its direct competition would be another drink stall; its indirect competition would be the hallway vending machine or a water bottle brought from home. Add two examples of your own of indirect competition for a study notes app.

Solve
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The figure is a positioning map of the drink stalls at the fair based on their price and how healthy their product offering is. Points A, B, and C are existing stalls;…

The figure is a positioning map of the drink stalls at the fair based on their price and how healthy their product offering is. Points A, B, and C are existing stalls; the question mark marks an empty area.

price healthy low high A soft drinks B smoothies C white coffee ?
  1. a) Describe where the gap in the market is according to the map (what combination of price and healthy offering no one is covering).
  2. b) Propose a product for that gap and explain what you should check before launching (why is it empty?).
Solve
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At the school market, there are two costume jewellery stalls: yours sells handmade bracelets for $\$60$, and the other sells bracelets for $\$40$ bought from an online…

At the school market, there are two costume jewellery stalls: yours sells handmade bracelets for $\$60$, and the other sells bracelets for $\$40$ bought from an online shop and relabelled. Last year, the cheaper stall sold twice as much.

  1. a) Analyse your competitor: what advantage do they have, what is yours, and which type of buyer does each appeal to?
  2. b) Propose two differentiation strategies other than lowering the price, and explain why competing on price alone would be a bad idea for you.
Solve
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You are going to sell breakfasts at the fair and have noted down the competitors' prices: croissants at $\$30$ (stall A), juice and toast at $\$50$ (stall B), and…

You are going to sell breakfasts at the fair and have noted down the competitors' prices: croissants at $\$30$ (stall A), juice and toast at $\$50$ (stall B), and mass-produced pastries at $\$20$ (stall C). Your breakfast (yoghurt with fruit and granola) costs $\$22$ to produce.

  1. a) Reason what price range you should operate within and what happens if you set it at $\$20$ or $\$60$.
  2. b) Decide on a price, justify it using the data, and explain what additional information you would like to have before confirming it.
Solve

SWOT analysis

SWOT matrix in four quadrants: strengths and weaknesses are internal factors; opportunities and threats are external factors. internal external Strengthswhat you master Opportunitieswhat is favorable Weaknesseswhat limits you Threatswhat is adverse

After filling in the four boxes, you cross them: use a strength to take advantage of an opportunity, and protect a weakness against a threat.

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Conduct a SWOT analysis for your class project (choose a real one or the breakfast stall): two weaknesses, two strengths, two opportunities, and two threats. Then…

Conduct a SWOT analysis for your class project (choose a real one or the breakfast stall): two weaknesses, two strengths, two opportunities, and two threats. Then cross-reference the information: write a strategy that uses a strength to take advantage of an opportunity, and another that defends a weakness against a threat.

Solve

Potential customer and market niche

Concentric circles going from the total market to potential customers and, within them, the market niche. market potentialcustomers niche
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It is said that an entrepreneurial mindset consists of seeing opportunities where others only see problems. Choose an everyday problem in your environment (lines,…

It is said that an entrepreneurial mindset consists of seeing opportunities where others only see problems. Choose an everyday problem in your environment (lines, boredom during rainy recess, unused textbooks, grandparents who do not use cell phones) and turn it into an opportunity: what underlying need exists, who it affects, and what solution you would sell.

Solve

Back to the beginning: to turn "it's definitely going to work" into a well-founded decision, the team surveys a varied sample with neutral questions, observes which booths sell out, interviews regular customers, and places the competition on a positioning map before spending a single peso.

Summary

See all the exercises in this section