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Digital devices · Inside the computer

Assembly and troubleshooting

You just unboxed a desktop computer on a Saturday, and the school Chromebook program's help desk is closed until Monday. Plugging each cable into the right place and knowing where to look when something goes wrong saves time, money and nasty surprises. Here you will learn how to assemble a desktop computer and how to diagnose the most frequent problems, so you can handle it yourself (and describe the problem clearly when you can't).

What each cable does

Illustration of the back of a desktop tower connected to the monitor with an HDMI cable, to the keyboard and the mouse with USB cables, and with the power cables of the tower and the monitor plugged into a power strip tower (rear view) monitor keyboard mouse to the outlet power strip (electricity) HDMI: picture and sound USB power power

Inside or outside the tower

Open computer tower showing the motherboard, the CPU, the RAM and the power supply, connected by cables from its ports to the external peripherals: monitor, keyboard, mouse and speakers inside outside (peripherals) CPU RAM motherboard power supply monitor speakerspeaker keyboard mouse

Diagnosing common faults

Flowchart for diagnosing why a computer won't switch on, checking the power first and then the indicator lights won't switch on is the powerproperly plugged in? is the lighton? no light check the power supply light on no picture?check HDMI one step at a time, from simplest to most complex

Summary

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When a computer fails, before asking for help it is useful to observe and note down several things. Make a list of four useful pieces of information for the technician…

When a computer fails, before asking for help it is useful to observe and note down several things. Make a list of four useful pieces of information for the technician (lights that turn on, sounds or beeps, messages on screen, how long it has been happening...) and explain how each one helps them.

Solve

Back to the start: with the clues you noted, you can fix a simple problem yourself or give the help desk a clear report.

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